1 Introduction & Scope
This Privacy Policy pk lakh and its users regarding the collection and use of information. When you pk lakh— create an account, use the site, or access our services — this policy applies automatically.
We want you to feel confident that your personal information is in safe hands. pk lakh-'s privacy policy has been developed in accordance with international data protection standards.
If this policy changes, you will be notified via your registered email and on the site. Continued use of the site after any changes will be considered acceptance of the updated policy.
2 What types of information we collect
pk lakh Different types of information are collected for different purposes. Details are outlined below:
Personal identification information
- Full name & date of birth
- Email address & mobile number
- Residential Address
- National ID or passport number (for KYC verification)
Financial information
- Payment method details (Mobile Pay/Nagad number)
- Deposit & withdrawal history
- Transaction Records
Automatically Collected Information
- IP Address & Device Information
- Browser
user agent & operating system
- Time spent on site & pages visited
- Cookie & session data
- Referral source (how you found the site)
| Data Type |
Purpose of Collection |
Retention Period |
| Identity Information | Account Verification & KYC | 5 years after account closure |
| Financial information | Payment Processing & Security | 7 years as required by law |
| Login Data | Security & fraud prevention | 1 year |
| Cookie Data | Site performance improvement | End of session or 30 days |
| Betting History | Dispute resolution & audits | 5 Years |
3 How Your Information Is Used
pk lakh Your information is used solely for the following purposes:
- Account management: Managing registration, login, and account settings.
- Identity verification: Completing the KYC process and verifying age.
- Payment Processing: Processing deposits and sending withdrawals.
- Ensuring Security: Preventing fraud, money laundering, and unauthorized access.
- Customer Support: Resolving complaints and inquiries.
- Legal compliance: Meeting regulatory reporting requirements.
- Service improvement: Analyzing and improving site performance.
- Promotional communications: Offers and bonuses are only communicated with your consent.
pk lakh Your information is never sold to advertisers, data brokers, or marketing companies.
4 Cookies & Tracking Technologies
pk lakh Cookies and similar technologies are used to improve the site experience. Cookies are small text files stored in your browser.
Cookie Types
- Essential cookies: Essential for login sessions and security. Disabling these will prevent the site from functioning properly.
- Performance Cookies: Helps improve page loading speed and overall user experience.
- Functionality Cookies: Remembers your preferences such as language and settings.
- Analytics cookies: Used to understand site traffic and usage patterns.
You can block or delete cookies at any time through your browser settings. Note that disabling essential cookies may limit certain features.
5 Data Sharing & Third Parties
pk lakh Your information is generally not shared with third parties. However, exceptions may apply in the following limited circumstances:
- Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the minimum information required to process transactions.
- KYC provider: Your information may be shared with licensed verification providers for identity checks.
- Legal Authorities: Information may be shared when we are legally required to do so by court order or government directive.
- Business Succession: In the event of a company merger or acquisition, your information may be transferred after notifying you in advance.
Any third parties who pk lakh— process data on our behalf are bound by strict confidentiality agreements.
6 Your rights
pk lakhAs a user of, you have the following rights:
Right to Access Data You can request to know what information we hold about you.
Right to rectification You can request corrections to any inaccurate or outdated information.
Right to Erasure You can request deletion of your data where there is no legal obligation to retain it.
Right to Restrict Processing You can request that the use of your data be restricted to specific purposes.
Right to Data Portability You can request a copy of your personal data to take with you.
To exercise any of the rights listed above support@pklakh.click. We aim to respond to all requests within 30 business days.
7 Data Protection Measures
Protecting Your Data pk lakh The technical and organizational measures in place include:
- 256-bit SSL encryption: All data transfers on the site are encrypted.
- Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
- Regular security audits: Third-party security experts conduct regular system audits.
- Minimal data collection policy: Only the minimum necessary data is collected.
- Access Control: Only authorized personnel can access your information on a need-to-know basis.
- Data Backup: Encrypted backups are maintained regularly at secure locations.
That said, no system is 100% secure. In the event of a data breach, we will notify affected users within 72 hours.
8 Protection of Minors' Data
pk lakh Strictly refrains from serving anyone under 18. Age is verified at registration, and no information is knowingly collected from individuals below the age of 18.
If we become aware that a minor has registered an account, that account will be closed immediately and all associated data will be deleted.
9 International data transfers
pk lakh's servers and data processing facilities may be located in multiple countries. When transferring data outside Bangladesh, we ensure that adequate data protection standards are met in the destination country.
Standard contractual clauses approved by the relevant data protection authority are used for any international data transfers.
10 Changes to the Privacy Policy
This privacy policy may be updated over time due to changes in our services or legal requirements. In the event of changes:
- The "Last Updated" date at the top of the page will be changed.
- A notice will be sent to your registered email for any significant changes.
- A prominent banner will be displayed on the site for any major changes.
- A minimum of 14 days' notice will be given before any new policy takes effect.
11 Contact & Complaints
For any privacy-related questions, requests, or complaints, please get in touch with us:
- Email: support@pklakh.click
- Live chat: chat button at the bottom right corner of the site
- Help Center: Help Center Page
We aim to respond to all privacy-related requests within 30 business days.